This policy explains how Clear Spectrum Consulting Ltd (“ClearSpectrum”, “we”, “us”) collects and uses personal data when you use this website or contact us. We are the controller for the personal data described here.
Who we are
Clear Spectrum Consulting Ltd is a company registered in England and Wales. Our company number, registered office and contact details are shown at the foot of every page of this website. You can contact us about privacy at the email address shown there.
What we collect
- Enquiries and quote requests: your name, job title, company, email address, telephone number, site postcode and the project information you choose to give us, including any floorplans or documents you upload.
- Correspondence: information you provide when you email or call us.
- Technical data: our hosting provider processes limited technical information, such as IP addresses, to deliver the website securely. We do not use analytics or advertising cookies on this website.
How we use it
We use your information to respond to your enquiry, prepare quotations, deliver services, manage our business relationship with you and meet our legal obligations.
Our lawful bases are legitimate interests (responding to business enquiries and running our business), contract (where we provide or are preparing to provide services to you or your organisation) and legal obligation (for example, accounting records).
Who we share it with
We use trusted service providers to operate this website, receive form submissions and manage email. They process data on our behalf under contract. We do not sell personal data. Where data is transferred outside the UK, we ensure appropriate safeguards are in place.
How long we keep it
We keep enquiry information for up to 24 months if it does not lead to work, and project and contract records for as long as needed for the project and for up to six years afterwards for legal and accounting purposes.
Your rights
Under UK data protection law you have rights to access, correct, erase, restrict or object to processing of your personal data, and to data portability in some circumstances. To exercise any of these rights, contact us using the details below.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Clear Spectrum Consulting Ltd
Registered in England and Wales, company number 17514224
Email: hello@clearspectrumconsulting.co.uk